Privacy Policy

Limited Liability Company "Monarch Business Consulting"(hereinafter referred to as the "Company") adheres to the principles of confidentiality and integrity of information obtained from the Company's clients and personal clients of partners, advisors, and other individuals collaborating with us within the scope of providing legal assistance, legal activities, and offering legal, accounting, and other additional services provided to our Company's clients.
Our Company ensures the preservation of information with restricted access and the protection of personal data of users of our services (hereinafter referred to as "Users"), including when using the official website of the Company, mobile applications, application programming interfaces, applications, payments, transfers through payment systems, and more (hereinafter referred to as "Services").
The Privacy Policy (hereinafter referred to as the "Policy") is aimed at publicly informing Users about the procedures for collecting (processing), storing, and transmitting personal data and information provided within the framework of providing the Company's Services.
By using the Company's Services, the User agrees to all the rules and conditions of the Policy.
Before initiating the order of Services, we kindly ask you to familiarize yourself with the Policy.

1.) Purpose of personal data processing

The purpose of personal data processing is to provide Services.

2.) Collection of personal data

Personal data refers to information or a set of information about a User that is identified or can be specifically identified.
Non-personalized information is data that is not tied to a specific User of the Services.
The personal data processed by the Company includes contact details provided by Users when using the Services (last name, first name, patronymic name, phone number, email address, etc.); this information is used for ordering and payment of Company's Services; order numbers for Services and information about the provision of Services, and so on.
Information is obtained when a User uses the Services, including through the Company's website, mobile applications, and so on.
Data is voluntarily provided by Users for the purpose of enabling the Company to fulfill its obligations for the Services, the information about which is posted on the Company's official website.
Non-personalized information is solely used to generate statistical data and to improve the Services, including informing the User about new Services. Specifically, in the case of using a mobile application, this includes the operating system version, approximate location of the mobile device if the User consents to the use of geolocation, device IP address, date and time of authorization in the mobile application.

3.) Utilization of information

The information obtained by the Company is utilized for the following purposes:

Creation of User Records: Establishing physical and/or digital profiles for Users, containing only essential information necessary to provide the Services ordered by Users within the Company.
Provision of Services: Delivering the requested service, function, or performing a lawful action as requested by the User.
Communication with Users: Engaging with Users to provide updates on the progress of ordered services, clarifying information required for service provision, and sharing personalized, unique offers and promotions from the Company.
Market Assessment and Analysis: Conducting evaluations and market analysis of customers, products, and services offered by the Company.
Effective Customer Service: Ensuring efficient and effective customer support services.
Ensuring Service Updates and Technical Support: Maintaining updates and providing technical assistance for Services, including mobile applications installed on the User's device.
Any Other Purpose Necessary for Quality Service Delivery: Utilizing the data for any other relevant purposes required to ensure the quality provision of the Services.

4.) Sharing of Information with third parties

The Company can share information obtained from Users within the scope of providing Services to third parties only with the Users' consent, for the proper execution of its obligations related to these Services, the details of which are available on the Company's official website.
The Company may disclose personal data without the User's consent or the consent of their authorized representative in cases defined by law and only if necessary for national security, economic well-being, and human rights, as required.

5.) Protection of confidential and user information

Confidential information, personal data, and non-personalized Information are stored on internal digital systems and localized physical resources of the Company. Access to these resources is restricted in accordance with the requirements outlined in the current legislation of Ukraine, specifically the Law of Ukraine "On Advocacy and Legal Practice.

6.) Security

On the Company's web resources, sufficient measures have been taken to protect information. However, please be aware that there is no completely secure and error-free way to transmit data over the Internet.
The Company is not liable for the functioning of servers, internet service providers, the actions of third parties, or any circumstances that may result in limited or denied access to the website. This includes potential data leaks due to third-party actions. The Company also cannot be held responsible for any disclosure of personal data by the User, including data provided when filling out forms, submitting applications on the Company's website, mobile applications, APIs, and other platforms.
The information presented on the Company's web resources is protected by existing legislation governing intellectual property rights. Reproduction, translation, archiving, cloning, copying onto other electronic media, or any other form of replication of the information provided is prohibited by law.

7.) User rights and responsibilities

The User has the right to receive information about the processing of their personal data, as well as other rights defined in Part 2 of Article 8 of the Law of Ukraine "On personal data protection" dated June 1, 2010, No. 2297-VI (as amended) (hereinafter referred to as the "Law").
The User is obligated, among other things, but not limited to:

Avoid Deceptive Actions: Refrain from engaging in actions intended to deceive other Users.
Keep Personal Data Private: Do not share your personal data with third parties.
Respect Others' Information: Do not collect, systematize, store, process, or distribute personal information of other Users.
Respect Privacy: Do not attempt to access the personal data of other Users by any means, including but not limited to deception, abuse of trust, manipulation of authentication and identification data. Also, refrain from impersonating a representative or employee of the Company. A comprehensive list of the Company's founders, deputies, leadership, representatives, partners, advisors, and agents is available on the official website of our Company.

If a User, while completing an application on the Company's official website, provides necessary documents for the Company to provide its services and also reaches out to the Company using the feedback form available on the official website, mobile applications, APIs, and other platforms, on behalf of and in the interest of third parties, by providing this consent, the User confirms that they have sufficient authorization to perform such actions. This includes granting consent for the processing of personal data under the terms outlined above, as well as acting as a representative (parent, guardian, legal representative, etc.) on behalf of and in the interest of third parties, as recognized by applicable legislation.

8.) User consent

In accordance with the Law, for the purpose of receiving our services, Users provide consent for the processing of personal data associated with these services.
By utilizing the official website of the Company, placing orders for Company services, submitting documents through any means that allow identification of an individual or information related to a specific person, as well as filling out the feedback form on the official website, mobile applications, APIs, and other platforms, the User confirms that they have familiarized themselves with the terms of this Privacy Policy. This includes the purpose of processing personal data as outlined in this Policy, the rights granted to data subjects under Article 8 of the Law, and the utilization of personal data by the Company for communication purposes with any individual authorized to act on behalf of the Company.

9.) Cookies

Cookies are small text files that are stored on your computer when you visit certain web pages. The official website of the Company may use cookies to understand your interests and remember you if you revisit the site.
It's important to note that the cookies used by the Company cannot harm your computer. They are small text files stored on your computer and saved in your browser. Most of the cookies used by the Company are known as session cookies, which are automatically deleted at the end of your visit to the Company's official website. Other cookies may remain on your device until you delete them. These cookies allow us to recognize your browser when you visit again.
Users can configure their browser to receive notifications about the presence of cookies and decide whether to accept them only for certain cases, completely exclude them, or automatically delete them when the browser is closed. However, deactivating cookies may limit the functionality of the website. Website administrators have a legitimate interest in storing cookies to ensure the technical flawless and optimized provision of services.

10.) Additional Information

The Company reserves the right to unilaterally modify the Privacy Policy.
If you have any questions regarding the Privacy Policy, please send an email to mlbc@ukr.net. We are here to assist you with any inquiries you may have. Your feedback and concerns are valuable to us as we strive to maintain transparency and ensure your confidence in our services.